FAQ

Updated 9/12/2023

 

Shop

What's the meaning behind your username/shop name?

Initially, Mando's Bake Shop was meant to be a kind of virtual bake shop where I could combine my love for baking and art and create illustrations inspired by the sweet treats and food I love. Now, it's become so much more; a place to explore new mediums and ideas, relate to people and make meaningful connections, celebrate my asian background and culture, and grow as a person and creative.

 

I heard you donate some of your proceeds, is that true?

I always donate 10% of all order proceeds to causes I care about or to people/places in need during crises. You can see all my donations on my Instagram story called "donations!" and I always write where your order's proceeds are going to on my thank you cards. Starting my business was a way for me to both share my work and help people in some way. It's important to me that my art is more than an aesthetic piece of decor; it could be the reason someone gets to eat, or gets the help they need, or whatever they might need.

 

How eco-friendly is your shop?

I strive to keep my small business as environmentally friendly as possible and take the extra effort to research on my own before purchasing any materials to make sure I uphold this standard. However, I don't know everything and am always open to being educated in this space.

Packaging

    • Products are wrapped in vellum paper or tissue paper, which is recyclable. (Please remove the sticker seal as it is not.)
    • The thank you card and sticker/keychain backings are recyclable.
    • Keychains and stickers are packed inside compostable cellophane bags from Elevate Packaging, a leader in sustainable packaging since 2000 and has been exclusively dedicated to sustainable packaging solutions since their founding.
    • Any washi tape used to seal packaging is compostable/biodegradable.
    • The brown kraft paper envelopes, rigid mailers, and brown boxes are recyclable. (However, because shipping labels are taped onto them, you must first cut off the backs and then recycle the rest.) - Still working on a better method, recommendations are welcome!
    • Padded mailers are from EcoEnclose and are made of 100% recycled materials (upcycled newspaper) which is matted into a layer of cushioning, then sandwiched between two layers of recycled Kraft paper. It is curbside recycled and naturally biodegradable.

    Where applicable, I do my best to source the most sustainable materials or reused materials while still maintaining the highest quality products. 

     

    Can you include a gift message?

    Yes! For any gift orders, I can include a custom message written by you. Please let me know you'd like a gift message included and specify what you would like it to say in the "Order Special Instructions" section during checkout.

      

    Products

    Are your stickers waterproof?

    Yes, they are waterproof (dishwasher safe), UV proof, and scratchproof.

     

    Will you be restocking *this* item?

    Typically, I only restock items that have a higher demand than others. Any restock updates will be announced on my Instagram story and will appear in the "New Arrivals" collection on this site.

      

    Other

    What software or materials do you use?

    All my art is sketched with pen and paper and digitized on Adobe Illustrator. 

     

    Are you open to collaborations or partnerships?

    All collaborations or partnerships are welcome and reviewed on a case-by-case basis. Please contact me on Instagram or at mandosbakeshop@gmail.com. If it seems like a great fit, I'd love to work with you!

     

    Can I use your art as my Instagram highlight covers or profile picture?

    All I ask is that you message me on Instagram asking for permission before doing so. Thank you :)